Introduction
The purpose of the Privacy Policy of Redeem Air, LLC. is to demonstrate our commitment to the privacy and protection of your information. This privacy statement covers the Web pages belonging to Redeem Air, LLC. It does not cover the privacy policies of Redeem Air affiliates.
At Redeem Air, privacy on the Internet means that Redeem Air informs you how we use any personally identifiable information that is submitted to us online; Redeem Air maintains confidentiality and security safeguards for personally identifiable information; and you have control over the personally identifiable information you decide to submit to Redeem Air.
Personally Identifiable Information and the Redeem Air Web site
When you visit the Redeem Air website, you have the opportunity to contact Redeem Air online. You may ask a question, learn about a product, or to ask for help with a product you already have. If you choose to contact Redeem Air online, you will find that our online forms ask for common types of personally identifiable information, such as name, phone number, e-mail address, or product serial number. We ask for this information in order to provide you with accurate information.
Redeem Air maintains the information it receives online in strict confidence. Information you submit to Redeem Air is not sold to or shared with third parties, except to our agents and partners.
Redeem Air reserves the right to notify its customers about administrative matters that pertain to their Redeem Air accounts. When required by law, Redeem Air will share information with government agencies. Although we do not currently anticipate a change in our corporate status, in the event of a merger or acquisition of the company or a substantial portion of its assets, Redeem Air may disclose, transfer or sell personal information collected online to the surviving or acquiring party, respectively. Personal information collected online will remain subject to promises made in this Online Privacy Policy.
If you would like to contact Redeem Air without submitting personally identifiable information online, you can reach a Redeem Air representative by calling the Redeem Air hotline at 1.718.755.0698.
Redeem Air operates Redeem Air data centers around the world and will transfer information submitted online by customers and other third parties to the appropriate Redeem Air office for the purpose of delivering services or responding to customer requests. If you are located in one of the 15 European Union Member Nation States (Austria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Netherlands, Portugal, Spain, Sweden, and the United Kingdom), Canada, or any other nation with privacy legislation you should be aware that personal information submitted to Redeem Air online may be transferred to a data center in the United States.
Collection of Personally Identifiable Information
On the Redeem Air website, we offer online shopping and other Web-based customer services. Our online forms make it easy for visitors and customers to communicate with Redeem Air or make purchases. Those who want to communicate with Redeem Air but do not wish to give personally identifiable information online may use the phone or fax numbers that we also provide on our Web pages.
Only the minimum amount of information is needed to assist you
Most online forms on the Redeem Air site ask for a small amount of relevant information, such as name, email, street address, and phone number. Some forms ask for customer number or product serial number. Redeem Air uses personally identifiable information submitted online to do the following:
- respond to questions from customers or visitors to the website and provide customer support;
- share product news, updates, or helpful tips about Redeem Air products;
- enable online shopping; and
- create reseller partnerships
Redeem Air does not direct any part of its website to children under 13 years old and does not knowingly collect personally identifiable information from children.
Personally identifiable information that is submitted in a business capacity may be merged with available business data base directories.
Our Agents and Partners protect personally identifiable information
When a customer makes a purchase online from Redeem Air it may be necessary to transfer personally identifiable information to an independent Redeem Air-authorized agent or partner, who then fills the order. Redeem Air requires that its independent agents and partners handle personally identifiable information with the same concern for personal privacy as Redeem Air.
Whenever Redeem Air transfers personally identifiable information to its agents and partners, it is with the understanding that the information should be used for the sole purpose of fulfilling the customer's request and that the information should be kept confidential and secure at all times.
Redeem Air maintains strict control over personally identifiable information
Only authorized Redeem Air personnel, agents, and partners are allowed to handle information submitted to Redeem Air online.
Redeem Air, LLC. in the United States stores personally identifiable information in password-protected environments on servers that are located in the United States . These servers are subject to Redeem Air's information security policies, standards, and procedures.
Credit card data is encrypted
To ensure that online shoppers in the United States can purchase with confidence from the Redeem Air website, Redeem Air protects credit card information with industry-standard encryption technology. When a customer submits an order to Redeem Air online, the personal and credit card information is used only to complete the purchase and arrange for shipping.
Access to Information
Individuals may contact Redeem Air to check the accuracy of their own personally identifiable information or to request that the information be updated or deleted by writing to info@redeemair.com. You may also contact us at the Redeem Air Ethics and Privacy Hotline at 1.718.755.0698. Redeem Air reserves the right to confirm the identity of the requester and to modify the scope and number of requests.
Cookies
A cookie is a small file that a website puts on a user's hard drive. This file identifies specific information about previous visits to the site.
Redeem Air uses cookies to recognize repeat visits to our website and to facilitate Web navigation and online shopping.
The cookie stores the user's country and language, along with an assigned random session ID. In some cases, the cookie stores name and address information so that the customer does not have to re-enter this same information in multiple forms.
The cookie information that Redeem Air collects helps us track the number of visitors to the website over time and determine whether these were new or repeat visits.
Information collected by Redeem Air through the use of cookies is maintained as confidential data and is not shared beyond the company and its authorized agents.
Most browser applications allow you to block or limit the use of cookies. Consult the help menu of your browser application for details. If you block the use of cookies, you will not be able to use some of the features on the Redeem Air site, including the shopping cart and online account management services.
California Privacy Laws
Under California law, California residents may ask companies with whom they have an established business relationship to provide certain information about the companies' sharing of personal information with third parties for direct marketing purposes during the past year.
Please contact us for more information
If for some reason you believe Redeem Air has not adhered to this Privacy Policy, or if you have questions regarding this Privacy Policy, please contact;
Redeem Air at:
Redeem Air, LLC.
Attention: Legal Department
1221 St. Johns Place,
Brooklyn, NY 11213, USA
|